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You Are Not Alone

Mental Health Helplines

If you or someone you know is struggling, please reach out. There are people who care and services available right now — many of them free and available 24 hours a day.

At 2 of a Kind, we see the impact of mental health challenges every day in the homes we work in. We've put together this resource page because we believe that getting the right support is the first step — and we want to make that as easy as possible.

Quick Reference — What to Do Right Now

Life-threatening emergency
Call 999
Urgent but not life-threatening
Call 111 (Mental Health option)
Need to talk — not in crisis
Call Samaritans: 116 123
Prefer to text
Text SHOUT to 85258
Available Across the UK

National Helplines

Samaritans

FREE

Free, confidential support for anyone struggling to cope, feeling distressed, or having thoughts of suicide. You don't have to be in crisis to call — they're there to listen.

24/7, every day of the yearVisit website

Mind Infoline

Information and support for anyone experiencing a mental health problem. They can help you understand your options and find local services.

Monday–Friday, 9am–6pmVisit website

CALM — Campaign Against Living Miserably

FREE

Free helpline for anyone in the UK who is struggling or in crisis. CALM also operates a webchat service for those who prefer not to speak on the phone.

Daily, 5pm–midnightVisit website

Rethink Mental Illness

Practical advice and information for people living with mental illness, their families, and carers. They can help you navigate the mental health system.

Monday–Friday, 9:30am–4pmVisit website

Shout — Text Crisis Support

FREE

Free, confidential text support for anyone in crisis. If you're struggling to talk but can text, Shout connects you with a trained crisis volunteer.

24/7, every day of the yearVisit website
Text
Text SHOUT to 85258

NHS 111 — Mental Health Option

FREE

Call 111 and select the mental health option to speak with a trained mental health professional. They can arrange urgent care, crisis support, or refer you to local services.

24/7, every day of the yearVisit website

Papyrus — Young Suicide Prevention

FREE

Confidential support and advice for young people under 35 who are having thoughts of suicide, and for anyone concerned about a young person.

Monday–Friday 9am–midnight, Weekends 2pm–midnightVisit website

Anxiety UK

Support for people living with anxiety disorders. They offer a helpline, live chat, and access to therapy services.

Monday–Friday, 9:30am–5:30pmVisit website
Local Crisis Lines

Yorkshire & Lancashire Crisis Lines

These are NHS-operated crisis lines for people experiencing a mental health emergency in their local area. They are free to call and available 24 hours a day.

Leeds

Leeds Mental Health Crisis Line

Leeds and York Partnership NHS Foundation Trust crisis line for people in mental health crisis in the Leeds area.

Bradford

Bradford District Crisis Line

Bradford District Care NHS Foundation Trust crisis line for people experiencing a mental health crisis in Bradford and surrounding areas.

Huddersfield / Wakefield / Halifax

South West Yorkshire Crisis Line

Crisis support for people in Wakefield, Calderdale, Kirklees, and Barnsley — covering Huddersfield, Halifax, and surrounding areas.

Sheffield

Sheffield Mental Health Crisis Line

Sheffield Health and Social Care NHS Foundation Trust crisis line for people in Sheffield experiencing a mental health emergency.

Lancashire (Burnley / Blackburn / Preston)

Lancashire & South Cumbria Crisis Line

Lancashire and South Cumbria NHS Foundation Trust crisis line for people in Burnley, Blackburn, Preston, and surrounding Lancashire areas.

Harrogate / York / North Yorkshire

Harrogate & District Crisis Line

Tees, Esk and Wear Valleys NHS Foundation Trust crisis line covering Harrogate, York, and North Yorkshire.

From Cherrelle & The 2 of a Kind Team

We started 2 of a Kind because we saw the real, human impact of mental health challenges on people's homes — and on their lives. Every day we walk into homes where someone has been struggling, often silently, often alone.

We can help restore your home. But if you're struggling right now, please reach out to one of the services above first. You deserve support — not just a clean house.