24/7:07483 268365|0330 043 4503
2 of a Kind Training
Founding Member Price — Limited Spots
CPD Accredited Online Course

Mental Health Crisis CleaningThe Complete Professional Guide

Learn how to safely, compassionately, and profitably clean for vulnerable clients — from hoarding and self-neglect to trauma and biohazard environments. Taught by Cherrelle, Founder of Yorkshire's first mental health crisis cleaning company.

4–5 Hours of Video
6 Modules
7 Downloadable Resources
CPD Certificate
Lifetime Access
Founding Member Price
£197
£297
Lifetime access · CPD certificate included
Join the Waitlist — Free

Be first to know when enrolment opens

Learning Outcomes

By the End of This Course, You Will Be Able To...

Safely assess and enter a mental health crisis property without putting yourself or the client at risk
Use the Clutter Image Rating (CIR) scale to grade hoarding severity and price the job accurately
Apply the correct PPE, decontamination procedures, and COSHH compliance for biohazard and trauma cleans
Communicate compassionately with vulnerable clients, their families, and referring professionals
Recognise safeguarding concerns and know exactly what to do when you spot them
Price specialist cleaning work correctly — and stop undercharging for high-risk jobs
Build a referral network with social workers, housing associations, and NHS discharge teams
Set up your business to win council and housing association contracts
Protect your own mental health while doing emotionally demanding work
Complete a real-world assessment and earn your CPD certificate
Who This Course Is For

Built for Professionals Who Want to Do More

Independent Cleaners & Sole Traders

Expand into higher-paying specialist work and charge what you're worth.

Cleaning Company Owners

Train your team and win contracts from councils and housing associations.

Housing Officers & Estate Managers

Understand what you're commissioning and how to brief specialist contractors.

Social Workers, Care Workers & NHS Staff

Recognise crisis environments and know how to refer clients appropriately.

A Taste of the Course

What the Course Actually Feels Like

Preview: Module 1
Understanding Mental Health & The Home Environment

Module 1 opens with a question most training courses never ask: "What does it actually feel like to live in a home that's become a crisis?" Before we talk about cleaning products or PPE, we talk about people.

You'll learn why standard cleaning training completely fails when it comes to mental health environments — and why the language you use, the way you knock on the door, and how you introduce yourself can make the difference between a client letting you in or shutting you out.

By the end of Module 1, you'll understand the most common mental health conditions linked to home neglect, how to use safeguarding language correctly, and how to approach a first visit in a way that builds trust rather than shame.

"This is the module I wish I'd had in my first year. I turned down so many jobs because I didn't know how to handle the emotional side. Now I know exactly what to say and how to show up." — Course student

Cherrelle — Founder of 2 of a Kind Cleaning Academy
Your Instructor

Cherrelle

Founder & Director, 2 of a Kind Cleaning Company Ltd

Cherrelle founded 2 of a Kind as the first company in Yorkshire dedicated entirely to mental health crisis cleaning. She has personally carried out hundreds of specialist cleans — from severe hoarding and biohazard decontamination to trauma scenes and hospital discharge cleans.

Winner of four industry awards — including the Quality Business Award 2025, Best Specialist Deep Cleaning Company of the North 2025, Best Deep Cleaning Specialist Northern England, and Best End of Tenancy Service Yorkshire 2026 — she brings real-world expertise and genuine compassion to every module of this course. This isn't theory from a textbook — it's hard-won knowledge from the front line.

Quality Business Award 2025Best Specialist Deep Cleaning Company of the North 2025Best Deep Cleaning Specialist N. EnglandBest End of Tenancy Service Yorkshire 2026DBS CheckedFully Insured
Course Content

6 Modules · 4–5 Hours · CPD Certificate

Included With Every Enrolment

7 Professional Resources

Ready to use in your business from day one.

Hoarding Assessment Checklist (CIR Scale)
Quote Calculator Template (Excel/Google Sheets)
Risk Assessment Template
Client Communication Scripts
Referral Network Contact Template
PPE Checklist for Biohazard Cleans
Safeguarding Escalation Guide
Enrolment Options

Choose Your Plan

Founding member prices — available until the first 50 enrolments are filled.

Most Popular
Individual
£197
£297
One-off payment · Lifetime access
  • Full 6-module course
  • 7 downloadable resources
  • CPD certificate on completion
  • Lifetime access & updates
  • Access on any device
Join Waitlist
Team — Up to 5
£497
£797
One-off payment · 5 staff licences
  • Everything in Individual ×5
  • Team progress tracking
  • CPD certificates for all staff
  • Priority email support
Enquire for Team
Organisation — Up to 15
£897
£1,497
One-off payment · 15 staff licences
  • Everything in Team ×15
  • Ideal for housing associations & NHS
  • Bulk CPD certificates
  • Dedicated account support
Enquire for Organisation
Honest Assessment

Is This Course Right for You?

This course IS for you if...

  • You're a cleaner who wants to earn more by specialising in higher-value work
  • You run a cleaning company and want to expand into specialist contracts
  • You work with vulnerable people and want to understand crisis environments better
  • You want to build a referral network with social workers, councils, and the NHS
  • You're starting a new cleaning business and want to get it right from day one
  • You want a CPD certificate to add credibility to your professional profile

This course is NOT for you if...

  • You're looking for a basic domestic cleaning course (this is specialist only)
  • You want hands-on, in-person training (this course is online and self-paced)

14-Day Money-Back Guarantee

If you enrol and decide within 14 days that this course isn't right for you, we'll refund you in full. No questions asked.

How It Works

Access Your Course Anywhere, Anytime

Online & Self-Paced

Study at your own pace, in your own time. No fixed schedule, no deadlines. Work through the modules over a weekend or spread them over a few weeks — it's entirely up to you.

Any Device

Access the course from your laptop, tablet, or mobile phone. No software to install. Just log in with your email and start learning.

Lifetime Access

Pay once and access the course forever. Every time we update the content — new legislation, new case studies, new resources — you get it automatically at no extra cost.

CPD Accredited Certificate

On completing the Module 6 assessment, you'll receive a CPD-accredited certificate of completion. This is recognised by housing associations, NHS trusts, and employers across the UK and can be added to your LinkedIn profile, website, and tender applications.

What People Are Saying

Real Results from Real Professionals

"Cherrelle's knowledge of mental health crisis cleaning is unmatched. Her compassionate approach and practical expertise have genuinely changed how our housing officers respond to vulnerable tenants. This is training that makes a real difference."

Housing Officer

Kirklees Council

"I've been cleaning for 12 years and never felt confident taking on hoarding jobs. After this course I understand exactly how to assess, price, and approach them. I've already taken on two hoarding cleans I would have turned down before. The pricing formula alone was worth the investment."

Independent Cleaner

Leeds

"We enrolled our whole team and the difference is noticeable. Staff are more confident visiting crisis properties, they know what to look for, and they know when to escalate. The safeguarding module is particularly strong. Highly recommend for anyone working in supported housing."

Team Manager

Supported Housing Provider, Yorkshire

Common Questions

Frequently Asked Questions

Founding Member Price — First 50 Enrolments Only

Join the Waitlist

The course is in final production. Sign up below and you'll be the first to know when enrolment opens — plus you'll secure the founding member price of £197 (normally £297) before it increases.

No spam. Just one email when enrolment opens. Unsubscribe any time.

Ready to Become a Specialist?

Join the growing community of professionals trained by Yorkshire's leading mental health crisis cleaning specialist. Join the waitlist today and secure your founding member price.

Follow us for course updates, tips & behind-the-scenes content:

Follow 2 of a Kind Cleaning Academy

For team and organisation licences, email [email protected]